Title: Operations Management Trainee, RO Restaurant Management
The Assistant Restaurant Manager 3 (ARM 3) supports the Restaurant Manager (RM) in achieving the
KRA targets through effective management of shift operations. The ARM 3’s responsibilities include
monitoring, analyzing and recommending action plans relating to shift ‘s performance in all KRAs. The
role also gathers data for marketing program development, provides for marketing support requirements,
and implements the suggestive selling program. The ARM 3 checks store preparedness for new products
(NP) during the shift. The ARM 3 is tasked to implement Food Safety, Cleanliness and Condition (FSC)
plans, drive Gold Standard Consistency (GSC) compliance during the shift and provide feedback to
function holders when needed. To gauge customer satisfaction, the ARM 3 implements the Alagang
Jollibee (AJ) . This Manager monitors the performance of the 3p service provider versus Service Level
Agreement (SLA)