Title: Research and Development Manager
Research and Development Manager is responsible for the following:
🔹 Market Research & Product Insights
- Lead competitive benchmarking and taste evaluations of best-selling products
- Coordinate consumer research initiatives with R&D and Marketing
- Analyze consumer trends and equity studies to generate actionable insights
- Recommend new ideas and initiatives based on market data
🔹 Food Safety & Regulatory Compliance
- Lead food safety programs including allergen management and RHACCP development
- Maintain up-to-date allergen matrices for stores and digital platforms
- Coordinate with internal teams and external auditors to ensure compliance with national and LGU regulations
- Represent R&D in cross-functional food safety meetings
🔹 Quality Assurance & Technical Services
- Oversee quality inspections of raw materials and finished products
- Develop HACCP plans and post-launch monitoring activities
- Provide recommendations on food safety and quality in product design and store operations
- Promote and improve the department’s quality management system
🔹 Inventory & Kitchen Management
- Manage R&D kitchen operations, cleanliness, and equipment maintenance
- Ensure availability of tools, raw materials, and supplies for testing and evaluation
- Develop and implement inventory tracking programs for food and non-food items
🔹 Laboratory Services & Sensory Evaluation
- Coordinate with PH Region R&D on lab methods and policies
- Organize product cut-out analyses and sensory evaluations
- Ensure optimal performance of lab equipment through regular calibration
🔹 Team & Organizational Leadership
- Manage workload distribution across the technical services team
- Recommend developmental programs for lab aides and technical staff
- Collaborate with third-party agencies for personnel performance and feedback
- Drive adherence to department policies and procedures
JOB QUALIFICATIONS
- Must have a Bachelor’s Degree in Food Technology or any food sciende related field.
- Must have at least 5 years of R&D experience in food service or manufacturing, with 3 years in a supervisory role.
- Strong knowledge of food science, sensory evaluation, and food analysis
- Excellent leadership, planning, and organizational skills
- Effective communicator and team player with a proactive mindset
- Willing to be assigned in Ortigas, Pasig.
Fresh N' Famous Foods Inc. - Greenwich, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.