Title:  Franchising and Business Development Officer

Franchising and Business Development Officer is primarily responsible for the monitoring and follow-through of franchise-related policies, systems and procedures, which includes Recruitment & Selection, Service Agreement and other policies/systems that would ensure the efficiency and effectiveness of Franchisee Management Systems. 

JOB RESPONSIBILITIES:

Franchise Agreement Policy Monitoring:

• Formulates and updates policies in line with franchising agreements.
• Collaborates with Legal Department on technical aspects of Franchisee Contracts.
• Coordinates comprehensive onboarding for new franchisees.

Policy Compliance Monitoring:

• Ensures franchisees comply with 67% voting rights of the principal.

Franchise Relations Building & Maintenance:

• Facilitates franchise application process in collaboration with operations.
• Manages franchise renewal process and monitors business disclosures.
• Builds and maintains positive relations among franchisees.
• Monitors and manages franchisee performance and database.

Franchisee Monitoring:

• Conducts annual Franchise Business Review and quarterly Operations Review.
• Manages documentation and processes related to disenfranchisement.

Franchise-Related Events Management:

• Plans, develops, and executes internal events and programs.
• Manages logistical details and monitors budget for company-wide events.

Other Responsibilities:

• Performs additional tasks to support operational efficiency and personal development.

JOB QUALIFICATIONS:

• Must be a graduate of a Marketing, Business Management, or any related course
• At least 3 years of experience in franchising business, internal communications field and events management
• Willing to be assigned in Pasig, Ortigas (hybrid working set-up).