Title:  Facilities Officer

Responsibilities:

Asset Management:

  • Prepare facilities maintenance and operation plans according to building and professional standards.
  • Evaluate, establish, and recommend manpower requirements for effective implementation of facilities maintenance plans based on service level agreement standards (SLAs).
  • Monitor implementation of facilities maintenance and operation plans by reporting SLAs regularly.
  • Conduct regular inspections of company facilities and lead teams in initiating necessary repairs, restorations, and corrections to established standards.
  • Establish regular asset inventory and proper documentation during movements and disposal.

 Permits and Contract Management:

  • Process new, renewal, or termination of contracts, service agreements, or memorandums of agreement with partner vendors.
  • Process permits, licenses, and certificates with LGUs.
  • Ensure contracts, permits, and licenses are monitored and remain valid/active.

 Financial Management:

  • Monitor monthly FM budget per functional area and report cost allocations as planned.
  • Initiate process re-engineering in identified areas to achieve desired productivity levels.
  • Study, review, and analyze existing methods/processes and develop/implement cost-saving measures/projects.

 Program Management (5S, Business Continuity Plan, Disposal Management):

  • Coordinate with stakeholders in rolling out FM-driven programs.
  • Conduct project postmortems and create recommendations reports to identify successful and unsuccessful project elements.
  • Deliver progress reports, proposals, requirements documentation, and presentations.

Support Services Administration:

  • Assist in implementing scope of services for different office services of SBUs and align these services with shared services approach procedures and guidelines for continuous improvement.
  • Lead actual operation of Office/Plant Support Service Facilities.
  • Review effectiveness of support services operation and recommend resolutions according to SLA standards.
  • Implement quality systems and utilize latest technologies/processes to support organizational business objectives.

 Service Level Management:

  • Assess/provide inputs and implement vendor SLA contracts.
  • Strictly implement SLAs with all FM functional services.
  • Monitor service vendors' compliance with contract requirements.

 Customer Relations Management:

  • Respond to customer feedback and initiate improvement plans, incident tracking, and resolution.
  • Facilitate conflict resolution processes regarding service effectiveness.
  • Lead discussions of SLA performance reports with service vendors' account managers monthly.
  • Collaborate with business unit key contacts for liaising and processing regulatory permits.

Project Management:

  • Lead implementation of Capacity plan and manage capacity requirements in each assigned site.
  • Recommend space expansion requirements.
  • Act as assistant project manager in the Capacity Planning Team composed of the Design Center, Network Development Group, Corp Purchasing, and Corporate Real Estate.
  • Liaise with project stakeholders on an ongoing basis.
  • Conduct inspections and punchlisting of completed projects for buy-off and turnover purposes.

 

Job Qualifications:

  • Bachelor's degree in any 5-year Engineering course (Licensed), preferably with a certification in Property/Facilities Management.
  • Three to five (3-5) years of experience in Facilities and/or Property Management, with proficiency in:
    • Project Management (office construction and renovation)
    • Support Services Administration
    • Program Management
  • Excellent oral and written communication skills, along with strong interpersonal abilities.
  • Demonstrated leadership skills.
  • Proficiency in various computer programs, including Microsoft Office Applications, AutoCAD, Visio, MS Project, Power BI, and other MS O365 platforms. Knowledge of Data Analytics is a plus.
  • Must be willing to work in Canlubang, Laguna