Title: Facilities Management Officer (Pasig)
Join our team as a Facilities Management Team Leader and take charge of the day-to-day operations, maintenance, and support services of JFC’s facilities. You’ll be responsible for ensuring compliance with facility standards, leading cross-functional teams, managing service vendors, and supporting workplace programs and infrastructure projects.
Job Description
Facilities & Operations Management
- Lead the implementation of maintenance and operations plans aligned with building and professional standards
- Conduct regular site inspections; oversee repairs, restorations, and upkeep
- Monitor SLAs and team performance
Support Services Oversight
- Supervise daily operations of office support services (e.g., housekeeping, security, shuttle, cafeteria, staff house, etc.)
- Evaluate and improve support services delivery
- Promote continuous improvement through shared services and quality systems
Vendor & SLA Management
- Enforce service level agreements (SLAs) with internal teams and vendors
- Track vendor compliance and performance
Customer & Stakeholder Relations
- Address service issues and customer feedback
- Facilitate resolutions and lead monthly vendor performance reviews
Financial Management
- Monitor and report budget usage
- Identify cost-saving opportunities and process improvements
Project & Program Management
- Lead space planning and facilities projects
- Coordinate with internal teams on rollouts, safety audits, and compliance programs
- Oversee emergency response planning and serve as site incident lead
Job Qualifications
- Bachelor’s degree in Mechanical or Electrical Engineering (BSME or BSEE)
- Licensed Mechanical or Electrical Engineer
- Minimum of 5 years experience in facilities or property management
- Proven leadership, communication, and stakeholder management skills
- Experience in SLA/vendor management, budgeting, and project implementation
- Willing to travel and work onsite in Pasig
Jollibee Worldwide Pte. Ltd., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.