Title: Benefits Administration Associate
The Benefits Administration Associate ensures the timeliness, completeness, and accuracy of processing government-mandated benefits such as SSS (Social Security System), Home Development Mutual Fund (HDMF – Pag-ibig Fund), Phil Health Insurance (PHIC), and Bureau of Internal Revenue (BIR).
Key Responsibilities:
- Government-Mandated Loan and Benefits Claims Applications Administration:
- Social Security System (SSS):
- Salary Loan/Calamity Loan
- Sickness Benefit Claim
- Maternity Claim
- Pag-ibig (HDMF):
- Multi-purpose Loan/Calamity Loan
- Providential Claim
- PHIC:
- Certificate of Contributions (CF1)
- BIR 2305 and 1905:
- Updating of Personal Tax Exemption (2305)
- Updating of Revenue District Office
- Social Security System (SSS):
- Customer Management:
- Daily/Regular Customer Interaction
- Weekly/Regular Feedback/Updating to Employees on Status of Loans and Claims
- Issue Resolution
- Issue Escalation
- Government-Mandated Records and Archives:
- Ensure proper safekeeping of government-mandated records and archives for employee requests for Certificate of Remittances
- Maintain both hard and soft copies of records
- Reimbursement of Government-Mandated Claims:
- Manage reimbursement of government-mandated claims and ensure the company is reimbursed for amounts paid in advance to employees:
- SSS Sickness Claims
- EC Sickness Claims
- Maternity Benefit
- Manage reimbursement of government-mandated claims and ensure the company is reimbursed for amounts paid in advance to employees:
- Set-up of Government-Mandated Loans Deduction in SAP PY:
- Timely and correct implementation of government-mandated loan deductions according to the schedule and amortization stipulated on the loan voucher
- Accuracy, Completeness, and Timeliness
- Coordination with Government Institutions:
- Arrange schedules for special activities and communicate updates to all employees, including:
- Orientation on New Rulings or Amendments
- Special/New Projects
- New Forms, Templates, or Guidelines
- Arrange schedules for special activities and communicate updates to all employees, including:
JOB QUALIFICATIONS
- Graduate of Business Administration or any related field.
- At least 1 year of experience in Benefits Administration (specific to government-mandated benefits).
- Familiar with MS Office Applications (Excel, PowerPoint, Word, etc.).
- Willing to be assigned in Ortigas, Pasig City (hybrid setup).