Title: Assistant Restaurant Manager, RO Restaurant Management
ARM:
The Assistant Restaurant Manager (ARM) ensures efficient restaurant operations, alongside the Restaurant Manager. He/she helps oversee various aspects of daily operations, staff management, customer service, and achievement of the store’s financial and FSC goals. KEY RESULT AREA (action- reason-result/s formula) KEY
Key Result Area 1: SALES
-Ensures that all required operational support requirements are in place (4Ms). Coordinates and works with RM for required operations support. Provides inputs and recommendations for improvement.
-Ensures that sales building activities are properly implemented. Provides inputs and recommendations for improvement.
-Assists Restaurant Manager in sales building initiatives by implementing Client Calls and maintenance of client business relations for assigned Institutional Accounts.
-Gathers sales data for business channels, competition, or RTA as assigned. Responsible for data accuracy and timeliness.
Key Result Area 2: FSC
-Recommends and implements FSC improvement programs for the assigned area, as assigned by RM. Responsible for the achievement of identified program objectives.
-Front-of-the-house
-Back-of-the-house
-Sanitation & Pest Control
-Prepares and updates the following as assigned by RM. Responsible for its accuracy and applicability.
-Supplies/Station Guides
-Master Cleaning Schedule
-Management Activity Planner (Checklist)
-Repairs & Maintenance Schedule
-Ensures resolution and investigation of customer feedback
Key Result Area 3: PROFIT
-Implements defined cost management activities / programs, as assigned by RM.
-Responsible for achievement of defined program targets.
-Utilities – Electricity, Water
-Operating Supplies
-Janitorial Supplies
-Office Supplies
-Dailies
-FCPC
-Other Expenses (e.g., Transportation)
Key Result Area 4: PEOPLE
-Responsible for proper implementation of assigned activity, as assigned by RM. Responsible for achievement of defined objectives/targets.
-Prepares and posts cooks’ schedules based on guidelines provided, and adjusts schedules, as needed.
-Ensures third-party arrangement is achieved and escalates to the Restaurant Manager any issues encountered.
-Ensures implementation of Cook Trainee Training & Certification.
-Assists the RM in the development and performance monitoring of cooks.
-Implements specific Cook Communication Program/Activity, as assigned
Others
-Supports the compliance of the stores to all government requirements
-Fund custodian and daily inventory control. Implementation of cash control and inventory management
-New store openings, ensures completion of tasks assigned by RM.
Education: College graduate, preferably Hotel & Restaurant Management or any Business-related course.
Experience: Preferably with 1-2 years of experience in a supervisory function. Fresh Graduates
Skills and Essential Traits
-Strong leadership skills
-Persistent
-Optimistic
-Enthusiastic
-Collaborative
-FSC Management
-Guest Feedback Management
-Budgeting
-Profitability Management and Financial Analysis
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