Title: Import & Export Manager
The Import & Export Manager is responsible for leading and managing the end-to-end international logistics processes across JFC PH. This includes designing and implementing standardized procedures for efficient import and export flows, ensuring timely and cost-effective movement of goods in partnership with vendors and internal business units. The role oversees accredited contractors handling customs duties, payments, and deliveries, ensuring full compliance with government regulations.
- Business Process:
- Develops and manages service-level agreements with logistics partners (4PL/3PL), while continuously improving systems, processes, and tools to meet strategic and operational goals.
- Monitors regulatory changes in import laws and advises management to ensure compliance and operational alignment.
- Cost Management:
- Analyzes import/export laws, tariffs, and licenses to identify cost-saving opportunities and optimize landed costs in collaboration with Procurement and Finance teams.
- Evaluates and approves contractor spending for logistics services, ensuring cost-effective execution of import and export operations.
- Customs Compliance & Governance:
- Oversees customs and trade compliance to ensure timely shipment clearance and adherence to all applicable laws and regulations.
- Reviews and approves customs documentation, permit applications, and duties/taxes computations, while updating policies based on regulatory changes.
- Operational and Customer Management:
- Oversees contractors and logistics partners to ensure compliant, timely, and cost-efficient import/export operations, while maintaining strong relationships with vendors, government agencies, and internal stakeholders.
- Acts as the company’s authorized representative, resolving operational issues, approving documentation, and driving continuous improvement through regular performance reviews and stakeholder coordination.
- Personnel Development:
- Promotes continuous learning and professional growth by encouraging participation in educational opportunities and exploring ways to enhance work contributions.
- Leads team engagement, fosters company values, and motivates staff through coaching and performance development initiatives.
- Occupational Health & Safety Commitment:
- Ensures a safe and orderly workplace by maintaining cleanliness, reporting hazards, and complying with waste management and conservation programs.
- Actively participates in occupational health and safety (OH&S) trainings and initiatives to support a culture of safety.
Job Qualifications:
- A graduate of Bachelor's Degree in Customs Administration, Industrial Engineering, Business, or any related courses.
- Preferably a licensed Customs Broker
- Must have at least five (5) years of managerial experience in handling imports, exports, and customs operations, preferably in a food or FMCG manufacturing industries.
- Must have experience in handling third-party vendors and contractors
- Possess a strong leadership, customer service, and problem-solving skills
- Must be willing to travel to different distribution centers as needed
- Must be willing to report on a hybrid setup in Bicutan, Paranaque.
Jollibee Worldwide Pte., Ltd. (JWS - Logistics), the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.