Title: Quality Assurance Manager
Job Summary
The Manager for Quality Assurance leads and oversees all QA operations to ensure products consistently meet quality, safety, and regulatory standards. The role drives compliance, maintains certifications, manages QA systems, and supports continuous improvement across commissary operations.
Key Responsibilities
- Lead and implement Quality Management and Quality Assurance programs based on regulatory, global, and client standards.
- Ensure compliance with QA policies, GMP, Food Safety, HACCP, ISO, and other quality schemes.
- Manage QA operations, laboratory activities, and documentation to meet quality targets and maintain certifications.
- Drive product quality, food safety improvements, and support expansion, innovation, and cost-saving initiatives.
- Oversee department resources, budgeting, and organizational development.
- Lead, coach, and evaluate QA teams; determine training needs and support career development.
- Coordinate with internal teams, suppliers, logistics partners, and government agencies (FDA, NMIS, BAI, BFAR, LGUs).
Qualifications
- Bachelor’s Degree in Food Technology, Chemistry, Microbiology, Chemical Engineering, or related fields.
- Must be a licensed Chemist or Chemical Engineer.
- A relevant master’s degree is preferred.
- At least 5 years experience in Food Quality Assurance/R&D/Manufacturing; 3 years in a managerial role.
- Strong knowledge of Food Science, Food Engineering, Chemistry, Microbiology, QA testing, and analytical techniques.
- Experience in implementing QMS such as HACCP, ISO, and SPC; experience in bakery/meat processing is an advantage.
- Office and plant-based; may require fieldwork, external audits, inspections, and supplier visits.
- Work Set-up: Onsite
- Preferably based in or has relatives residing in Danao City, Cebu, or adjacent municipalities (Sogod, Carmen, Catmon, Camotes, Compostela, Liloan, Consolacion).
Pinnacle Quality Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation